When aid workers see suffering, they don't respond with pity or shake their heads at the sorrow in the world. They respond with compassion so deep that it moves them to risk their lives to provide food, supplies and hope to people in need.
But good intentions don't always lead to positive outcomes. As the global community shrinks and technology keeps us more informed and connected, the nongovernmental organization (NGO) landscape grows increasingly diverse and complex, creating difficult operational conditions.
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