The response to the disaster made history, too: It marked the first time that unmanned aerial vehicles, or UAVs, were used to save lives and provide relief in the aftermath of a storm.
UAVs were sent into the disaster zone to provide 3D mapping of the devastated landscape and to locate survivors. The UAVs were even loaded with supplies such as water, medicine, and radios. All of this happened before boots ever hit the ground.
Read MoreEmpathy is misunderstood. It's confused for pity, and it's associated with victims, "soft skills" and fuzzy feelings.
Even "experts" from a well-intentioned nonprofit can get it wrong. They'll land in a poverty-stricken community and start building schools, flying in foreign volunteer teachers, donating truckloads of school supplies and shipping in biweekly deliveries of grain. But in trying to end the cycle of poverty, the organization only creates another devastating cycle--one of dependency.
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